Customer reviews

Thank you for your opinion, we deeply regret the inconvenience caused by your order and that we could not have a new piece in a shorter period of time. Greetings.

Hola gracias por su opinión, hemos localizado su consulta efectuada este sábado (hoy es miércoles) y la tenemos pendiente de responder debido a que actualmente nos encontramos en periodo vacacional y las consultas de índole técnico requieren un tratamiento especial, le pedimos disculpas por esta pequeña demora. Saludos.

Gracias por su opinión, lamentamos la confusión en su pedido, nuestros compañeros de logística nos indican que en el momento de conocer por su parte el error en las unidades se procedió al envío inmediato de las unidades restantes, le pedimos disculpas de nuevo. Saludos.

Hello, thank you for your opinion, we have proceeded to analyze the incidence with the transport, according to our records, the order is placed on the 18th (Sunday), it leaves our facilities on the 19th (Monday) and on the 20th (Tuesday) the company transport tells us that it is absent and it is delivered on the 21st, we believe that we have met the delivery deadline since we still do not carry out shipments on weekends but the order made Saturday-Sunday leaves on Monday and, if applicable, the term, however we value your comments on the state of the product to improve our internal process. Thank you.

Thank you for your opinion, in your comments you indicate as a negative point that delivery times are not met, we have reviewed the follow-up of your order and it is true that we have taken 24 hours longer than expected to supply the product, taking into account Note the current situation of COVID is a reasonable waiting period since there have been high peaks in the shipment of material that have led to delays in transport companies, however logically we accept your criticisms willingly to improve our processes as much as possible internal and not to happen again. Regards.

Thank you for your opinion, we have reviewed our database and we have not found any questions about the incompatibility to which it refers, we even indicate the original reference number of the product, you can clarify which specific motorcycle model (model-year) ) it means? Thanks again.

Thank you for your opinion, we have reviewed our database and have not found any questions about the incompatibility to which you refer, we even indicate the original reference number of the product, you can clarify which specific motorcycle model (model-year ) it means? Thanks again.

Thanks for your opinion, all the parts that are disassembled from the bikes in our workshop are checked and verified although on some occasion it may be the case that the operation is not correct, that is why we offer a smooth return of the amount paid in such case. , you can contact our commercial department to tell them what happened and request a refund where appropriate. Regards.